Frequently asked questions.

Do you live nearby? Yes, we live in the stone cottage on the land. We are on hand should you need anything. but will leave you alone otherwise. You will see Del from time to time preparing your hot tub.

Is there WiFi in Alpnhaus? Yes - free WiFi.

Is there mobile phone signal in Alpnhaus? If you are with EE or equivalent, then yes, it’s good. Vodafone or equivalent, then no. You are welcome to also leave our land line number with family and friends.

What time is check in / check out? You can arrive between 3 and 6pm and leave by 10.30 am. Occasionally we can offer a early check in. We will let you know if we can.

Where is the nearest fuel pump? The closest towns of Hawick and Jedburgh are around 20 minutes away. Fuel is in Hawick and Jedburgh and there are unmanned pumps in Newcastleton and Kielder, also around 20 minutes away.

Where are the nearest electric charging points? The nearest are in Hawick and Jedburgh and Newcastleton

Where is the nearest pub? The Horse and Hounds in Bonchester Bridge is about 10 minutes drive away. They serve food and is also dog friendly. When you are here, we can recommend other places for you depending on your preferences, we do have a couple here

Can I get food delivery? If you mean a takeaway, then no. But all the supermarkets deliver here as usual. Please let us know if you are doing this, we are happy to pop it into Alpnhaus before your arrival. Some guests also use companies such as Gusto or Hello Fresh to deliver here.

Can you use the hot tub in winter? Yes. The hot tub can be used all year round and it’s especially lovely in the winter.

What does off grid mean? It means that there is no mains electricity or water or gas. Electricity is provided by solar panels and a battery storage bank. There is also a generator to help out from time to time. Water comes from a private spring - bringing you fresh Scottish spring water on tap.

Is there any electricity at Alpnhaus? There is electricity in Alpnhaus. There is enough for everything without a heating element. Which means not using a hairdryer, straightener, kettle etc. But if you want to charge your phone, thats totally fine. All the ‘luxury’ items such as fridge, TV, light bulbs etc are in Alpnhaus.

Is Alpnhaus heated? Yes, there are regular radiators to keep you really snug and cosy. The heating is on constantly with a room thermostat so that you can control the heating yourselves.

Is Alpnhaus wheelchair friendly? Yes. All areas of Alpnhaus are accessible with a wheel chair. Please let us know in advance as there are a few changes we make for wheelchair users. The hot tub is not accessible for wheelchair users.

What kind of bed is in Alpnhaus? It is a super king size high quality firm mattress, hand made in the UK, using cotton, silk and wool. The mattress topper is feather and down. The German duvets are down. The pillows are feather and down. The duvet covers are natural linen.

Is there a cooker in Alpnhaus? Yes - the is a normal gas cooker and gas hob.

Is there a fridge / freezer in Alpnhaus? Yes - there is a fridge and a small freezer.

Whats the road like in Winter? Although Singdean is situated on a very quiet, and beautiful road, it is still classed as a ‘B’ road and is therefore salted and mostly kept clear. We have a normal car with Winter tyres and there’s no problem.

Any expansion plans? We’re often asked if we plan to build more accommodation — the answer is a gentle no. Part of what makes Singdean so special is its stillness. You are our only guests, and that sense of peace and privacy is exactly how we wish it to remain.

We’ve never been driven by doing more or making more. The world feels busy enough — Singdean offers something different. A quiet, restorative space where you can slow down, breathe deeply, and simply be.

This is our home, and we feel deeply grateful to share it. Many of our guests tell us they feel the same enchantment we do — a sense of calm and connection that stays long after they leave.

If you have any questions, please do call for a chat — we’re always happy to help.
We hope to welcome you here soon.

Christa & Del x